Prepayment Meters

Prepayment Meters

I am deeply concerned about the practice of energy suppliers forcibly installing prepayment meters in households, often without prior notice. The Business Secretary has called on energy suppliers and regulatory body Ofgem to put an end to this and ensure that vulnerable customers are given the necessary protection.

If you have been forced onto a prepayment meter, let me know below. 

 

For up to date advice on how to manage your energy bills please try Citizen’s Advice https://www.citizensadvice.org.uk/consumer/ 

Or call their helpline:

Adviceline (England): 0800 144 8848 

Advicelink (Wales): 0800 702 2020 

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884

Prepayment Meters

  • Prepayment Meters
  • National Issues
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  • Your details
1. Has your energy supplier proposed that you be put onto a prepayment meter as a way of managing your debt?
2. Has your energy supplier notified you about a warrant to install a prepayment meter?
3. Have you been notified about a court hearing as a result of contesting the installation of a prepayment meter?
4. Are you or anyone in your household classed as vulnerable? This includes but is not limited to people who: have children under 5 or are pregnant, are of pensionable age, have disabilities or long term health conditions, are pregnant.